--- title: Primary care and Family Medicine offices description: Overcome care challenges, improve outcomes, and empower patients to take ownership of their health. Contact us today! --- [Skip to content](https://betteryouhomehealth.com/referral-primary-family#main-content) [![logobhealthnew](https://betteryouhomehealth.com/hs-fs/hubfs/logobhealthnew.png?width=142&height=80&name=logobhealthnew.png)](https://betteryouhomehealth.com/) - [Home](https://betteryouhomehealth.com/) - [Services](https://betteryouhomehealth.com/services) - [Referrals](https://betteryouhomehealth.com/referral) Show submenu for Referrals - [Hospital Discharge Planners & Case Managers](https://betteryouhomehealth.com/referral-discharge) - [Assisted & Senior Living Facilities](https://betteryouhomehealth.com/referral-independent-assisted) - [Skilled Nursing Facilities](https://betteryouhomehealth.com/referral-skilled) - [Primary Care & Family Medicine](https://betteryouhomehealth.com/referral-primary-family) - [Specialist Offices](https://betteryouhomehealth.com/referral-specialist) - [FAQ](https://betteryouhomehealth.com/patient) - [About Us](https://betteryouhomehealth.com/about-us) Show submenu for About Us - [Blog](https://betteryouhomehealth.com/blog) - [Jobs](https://betteryouhomehealth.com/jobs) Open main navigation Close main navigation - [Home](https://betteryouhomehealth.com/) - [Services](https://betteryouhomehealth.com/services) - [Referrals](https://betteryouhomehealth.com/referral) Show submenu for Referrals - [Hospital Discharge Planners & Case Managers](https://betteryouhomehealth.com/referral-discharge) - [Assisted & Senior Living Facilities](https://betteryouhomehealth.com/referral-independent-assisted) - [Skilled Nursing Facilities](https://betteryouhomehealth.com/referral-skilled) - [Primary Care & Family Medicine](https://betteryouhomehealth.com/referral-primary-family) - [Specialist Offices](https://betteryouhomehealth.com/referral-specialist) - [FAQ](https://betteryouhomehealth.com/patient) - [About Us](https://betteryouhomehealth.com/about-us) Show submenu for About Us - [Blog](https://betteryouhomehealth.com/blog) - [Jobs](https://betteryouhomehealth.com/jobs) - [Refer Patient](https://betteryouhomehealth.com/hubfs/2025%20Marketing%20Materials/ReferralFormPrintAug%202025.pdf) [Refer Patient](https://betteryouhomehealth.com/hubfs/2025%20Marketing%20Materials/ReferralFormPrintAug%202025.pdf) # Primary Care and Family ### Medicine Offices ### Primary Care and Family Medicine Offices As a primary care office, you and your staff are performing important work for your patients. Our role is to assist you in managing your patients at home, enhance their health, and improve your practice's outcomes. We have the expertise to help you and your office overcome care challenges in the community.  To learn more about how we can support your patients, please contact us at [intake@betteryouhomehealth.com](mailto:intake@betteryouhomehealth.com). [Refer a patient](https://betteryouhomehealth.com/hubfs/referral_form.pdf) ![refffff](https://betteryouhomehealth.com/hubfs/refffff.png "refffff") ## Challenge Scenarios Challenge 1 Challenge 2 Challenge 3 Challenge 4 **Challenge:** It's crucial to receive a timely response when I submit requests for services. My patient needs to know if they can be accepted so that we can begin their care transition. **Solution:**   We commit to answering your inquiry in less than 30 minutes. If you prefer speaking to a live person, please call our office. We will provide you with the name and phone number of a liaison who can address your request immediately. **Challenge:** When I send a referral, I want to feel confident that they will receive a timely start of care. **Solution:**   Once we know the patient's day and time of discharge, we promptly call the patient and their family to schedule the start of care visit. In many cases, we offer same-day availability. With Better You Home Health, you can feel confident that your patient's prompt start of care is our main goal. **Challenge:** I'm unsure about the best way to send a referral. **Solution:**   We accept referrals in many ways, including electronic platforms such as Epic, CarePort, Ensocare, Athena, and Leading Reach . Additionally, referrals can be sent by email to [intake@betteryouhomehealth](mailto:intake@betteryouhomehealth) or faxed to 833-728-0411.     **Challenge:** I am unable to direct patients to a specific home health agency. **Solution:**   We are pleased to offer our brochure for prospective patients. Our brochure provides valuable information to help you make an informed decision. You can download it using the link below! [Download Brochure](https://betteryouhomehealth.com/hubfs/2026%20BD%20-%20Marketing%20Materials/BYHH%20General%20Trifold%20Jan%202026*.pdf) Have another challenge you want solved? Call our office at 313-878-2845. 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