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Patients

FAQ

Who pays for my home health services?

Medicare and most health insurance plans cover home health care at 100%, meaning you will not have any out-of-pocket costs. In addition to Medicare, other entities can also pay for your home health care services, such as the Department of Veterans Affairs (if you are a veteran), auto insurance (if you are in a car accident), and workers' compensation plans (if you are injured on the job). If you have any questions, please call our intake department at 313-878-2845, and our team will assist you in determining who will cover your care and answer all your questions. With us, there are no surprises.

What are the diagnoses that your staff commonly work with?

Our staff are fully trained to treat patients with a wide range of conditions, including but not limited to:

Neurological Conditions: Examples include traumatic brain injury (TBI), stroke, spinal cord injury, multiple sclerosis, Alzheimer's disease, dementia, and others.

Heart Conditions: Examples include heart failure, heart attacks, hypertension, arrhythmias, coronary heart disease, and cardiac rehabilitation after heart surgery.

Lung Conditions: Examples include pneumonia, chronic obstructive pulmonary disease (COPD), lung cancer, asthma, and pleural effusion.

Bone and Joint Conditions: Examples include fractures, joint replacements, torn ligaments, osteoarthritis, and post-surgical care after bone/joint surgery.

Cancer Conditions: Our staff are trained to work with cancer patients undergoing medical treatments.

Balance and Vestibular Conditions: Examples include dizziness, vertigo, and assessment and treatment of fall risk.

This is not an exhaustive list, as we treat many more conditions. If you have any questions or need further information, please don't hesitate to reach out to us at 313-878-2845. We are here to help.

These are just examples. We treat many more conditions. You can always reach out to us and ask if you have any questions. We are a phone call away. 313-878-2845.

How do I know that I will be getting the best care?

Ensuring you or your loved ones receive the right care is more important than ever. Give us a call, and we'll be here to answer your questions. Even if you haven't made a decision yet, we'll provide you with valuable guidance and help you ask the right questions to find the assistance you need.

What is our promise to you?
  • Your care plan is as unique as you: Tailored treatments and care plans are designed specifically to meet your goals and needs.
  • Optimal recovery outcomes: With a personalized plan, your recovery time and outcomes will be optimized.
  • Reliable and skilled professionals: Our staff are extensively trained to provide care tailored to you. We always match your needs with an expert and reliable clinician.
  • Flexible scheduling: Treatments are provided at times and days that work for YOU.
  • Open communication: Our team members maintain open communication with you regarding your progress and care.
  • Coordinated care: Our team members collaborate to ensure your treatment goals are met.
  • Bilingual providers (if needed).  We have providers fluent in Arabic, Spanish, Chinese, and many other languages. Additionally, we offer on-demand live translation services if needed. 
What services will I receive?

Based on YOUR goals/needs and in coordination with your doctor(s), you will receive one or more of the following services:

Skilled Nursing Care (SN): Helps with medical needs. Examples include:

  • Medication teaching and management
  • Disease management
  • Skin and wound care

Physical Therapy (PT): Helps to restore mobility, balance, and walking. Examples include:

  • Mobility training (moving in and out of bed, chair, car)
  • Walking and stairs training
  • Balance training
  • Endurance training

Occupational Therapy (OT): Helps to improve the ability to perform everyday activities safely without pain, falls, or fatigue. Examples include:

  • Adaptive equipment training
  • Energy conservation training
  • Range of motion and strength training

Speech Language Pathology (SLP): Helps to improve speech, language, voice, cognition, and swallowing issues. Examples include:

  • Memory training
  • Swallowing training

Medical Social Work (MSW): Helps to connect patients with community resources. Examples include:

  • Application for community organization services

Home Health Aides (HHAs): Helps to provide personal care assistance when applicable. Examples include:

  • Help with bathing and showering

Our team will provide you with treatments within each of these areas and will cheer you on as you recover and make your way toward optimal health. We will also facilitate getting you medical equipment (e.g., walkers, shower chairs), supplies, or medications.

Why should I get home health care?

Home health care is designed to help you successfully recover from illness, injury, and/or a stay in a hospital or skilled nursing facility. This service is covered by Medicare and most insurance plans at 100% (no out-of-pocket cost to you).

Additional benefits include:

  • Accelerating recovery by restoring the patient's health to its highest level.
  • Preventing costly hospital admissions, readmissions, and admissions to in-patient facilities like nursing homes.
  • Reducing risks for falls, injuries, and infections after an injury or hospitalization.
Why should I choose Better You Home Health?

Recovering from any illness is a journey of small steps forward, both physically and emotionally. Our clinicians and staff are here to support you through this journey, from the comfort of your home. We prioritize YOUR goals and work diligently to help you achieve them through our dedicated team of clinicians. Our sole goal is to empower you to live your life to its fullest potential by accelerating your recovery and enabling you to resume the activities that matter most to you. We are guided by principles of excellence, compassion, and respect for our clients, their families, and caregivers.