--- title: Hospital Discharge Planners and Case Managers description: Better You Home Health offers solutions for discharge planners, ensuring timely responses, and quick start of care. Contact us for support! --- [Skip to content](https://betteryouhomehealth.com/referral-discharge#main-content) [![logobhealthnew](https://betteryouhomehealth.com/hs-fs/hubfs/logobhealthnew.png?width=142&height=80&name=logobhealthnew.png)](https://betteryouhomehealth.com/) - [Home](https://betteryouhomehealth.com/) - [Services](https://betteryouhomehealth.com/services) - [Referrals](https://betteryouhomehealth.com/referral) Show submenu for Referrals - [Hospital Discharge Planners & Case Managers](https://betteryouhomehealth.com/referral-discharge) - [Assisted & Senior Living Facilities](https://betteryouhomehealth.com/referral-independent-assisted) - [Skilled Nursing Facilities](https://betteryouhomehealth.com/referral-skilled) - [Primary Care & Family Medicine](https://betteryouhomehealth.com/referral-primary-family) - [Specialist Offices](https://betteryouhomehealth.com/referral-specialist) - [FAQ](https://betteryouhomehealth.com/patient) - [About Us](https://betteryouhomehealth.com/about-us) Show submenu for About Us - [Blog](https://betteryouhomehealth.com/blog) - [Jobs](https://betteryouhomehealth.com/jobs) Open main navigation Close main navigation - [Home](https://betteryouhomehealth.com/) - [Services](https://betteryouhomehealth.com/services) - [Referrals](https://betteryouhomehealth.com/referral) Show submenu for Referrals - [Hospital Discharge Planners & Case Managers](https://betteryouhomehealth.com/referral-discharge) - [Assisted & Senior Living Facilities](https://betteryouhomehealth.com/referral-independent-assisted) - [Skilled Nursing Facilities](https://betteryouhomehealth.com/referral-skilled) - [Primary Care & Family Medicine](https://betteryouhomehealth.com/referral-primary-family) - [Specialist Offices](https://betteryouhomehealth.com/referral-specialist) - [FAQ](https://betteryouhomehealth.com/patient) - [About Us](https://betteryouhomehealth.com/about-us) Show submenu for About Us - [Blog](https://betteryouhomehealth.com/blog) - [Jobs](https://betteryouhomehealth.com/jobs) - [Refer Patient](https://betteryouhomehealth.com/hubfs/2025%20Marketing%20Materials/ReferralFormPrintAug%202025.pdf) [Refer Patient](https://betteryouhomehealth.com/hubfs/2025%20Marketing%20Materials/ReferralFormPrintAug%202025.pdf) # Hospital Discharge Planners ### and Case Managers ### Hospital Discharge Planners and Case Managers Patients and their families often struggle with follow-up care after discharge from a hospital. This can affect a patient's health and wellbeing, and may impact a successful return to the community, resulting in avoidable rehospitalizations. At Better You Home Health, we understand the challenges discharge planners face, and we offer solutions to address them.  To learn more about how we can support your discharge planning needs, please contact us at [intake@betteryouhomehealth.com](mailto:intake@betteryouhomehealth.com). [Refer a patient](https://betteryouhomehealth.com/hubfs/1710340623408-1.pdf) ![refffff](https://betteryouhomehealth.com/hubfs/refffff.png "refffff") ## Challenge Scenarios Challenge 1 Challenge 2 Challenge 3 Challenge 4 **Challenge:** It's crucial to receive a timely response when I submit requests for services. My patient needs to know if they can be accepted so that we can begin their care transition. **Solution:**   We commit to answering your inquiry in less than 30 minutes. If you prefer speaking to a live person, please call our office. We will provide you with the name and phone number of a liaison who can address your request immediately. **Challenge:** When I send a referral, I want to feel confident that they will receive a timely start of care. **Solution:**   Once we know the patient's day and time of discharge, we promptly call the patient and their family to schedule the start of care visit. In many cases, we offer same-day availability. With Better You Home Health, you can feel confident that your patient's prompt start of care is our main goal. **Challenge:** I'm unsure about the best way to send a referral. **Solution:**   We accept referrals in many ways, including electronic platforms such as Epic, CarePort, Ensocare, Athena, and Leading Reach . Additionally, referrals can be sent by email to [intake@betteryouhomehealth](mailto:intake@betteryouhomehealth) or faxed to 833-728-0411.     **Challenge:** I am unable to direct patients to a specific home health agency. **Solution:**   We are pleased to offer our brochure for prospective patients. Our brochure provides valuable information to help you make an informed decision. You can download it using the link below! [Download Brochure](https://betteryouhomehealth.com/hubfs/2026%20BD%20-%20Marketing%20Materials/BYHH%20General%20Trifold%20Jan%202026*.pdf) Have another challenge you want solved? Call our office at 313-878-2845. 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