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Hospital Discharge Planners

and Case Managers

Hospital Discharge Planners and Case Managers

Patients and their families often struggle with follow-up care after discharge from a hospital. This can affect a patient's health and wellbeing, and may impact a successful return to the community, resulting in avoidable rehospitalizations.

At Better You Home Health, we understand the challenges discharge planners face, and we offer solutions to address them. 

To learn more about how we can support your discharge planning needs, please contact us at


Challenge Scenarios


It's crucial to receive a timely response when I submit requests for services. My patient needs to know if they can be accepted so that we can begin their care transition.

We commit to answering your inquiry in less than 30 minutes. If you prefer speaking to a live person, please call our office. We will provide you with the name and phone number of a liaison who can address your request immediately.


When I send a referral, I want to feel confident that they will receive a timely start of care.

Once we know the patient's day and time of discharge, we promptly call the patient and their family to schedule the start of care visit. In many cases, we offer same-day availability. With Better You Home Health, you can feel confident that your patient's prompt start of care is our main goal.


I'm unsure about the best way to send a referral.

We accept referrals in many ways, including electronic platforms such as Allscripts/CarePort, Ensocare, and Epic. Additionally, referrals can be sent by email to intake@betteryouhomehealth or faxed to 833-728-0411.


I am unable to direct patients to a specific home health agency.

We are pleased to offer our brochure for prospective patients. Our brochure provides valuable information to help you make an informed decision. You can download it using the link below!

Have another challenge you want solved?

Call our office at 313-878-2845.